Gainsight

Gainsight

Supporting through Scale

Gainsight is a software company offering tools to improve customer success and product experience. Little Taller has had the pleasure of working with Gainsight for many years and assisting on various projects.

Gainsight is a software company offering tools to improve customer success and product experience. Little Taller has had the pleasure of working with Gainsight for many years and assisting on various projects.

Product Design, Custom Sales Tools, and More

Little Taller is responsible for all of Gainsight’s digital design and development, including custom tools.

Gainsight.com has evolved significantly over the years to include new products, mobile apps, and more. To support the company’s growth, we’ve added new CTAs, user testimonials, product screenshots, the ability for users to submit feedback directly on the website, and more.  

Our team has helped facilitate various marketing campaigns from concept to launch, including this space-themed campaign. 

Little Taller leads on custom design and development of Gainsight sales tools, like CS pricing calculators.  

Our product design and development teams have helped Gainsight launch new products, like Gainsight Essentials. This product was so successful, they decided to integrate it into other offers and products that they offer.

Little Taller designed and prepared both customer-facing and internal collateral, including downloadable guides and other resource materials.

Transitioning an Annual IRL Conference to Virtual and Back

The first Pulse event was scheduled for Spring of 2020. Enter COVID-19. Little Taller helped quickly transition what was supposed to be an IRL event to a virtual conference in a matter of weeks. Since, we’ve continued to manage design and logistics for Pulse–which is back to in-person (thankfully!).

Little Taller led Pulse marketing and branding from ideation to execution. We created moodboards and crafted event themes, like this Olympics-themed event. Our team worked hand-in-hand with Gainsight’s events, marketing, and leadership to align on company positioning